So we have a new cashier working with us in the casino. She's never worked in gaming before, but supposedly had worked at a bank about 10 years ago. It sure doesn't show. I guess a few of the other cashiers aren't getting along well with her, although she seems oblivious to this fact, and they don't want to work with her.
I work with her for two out of my four days at work, in the mornings. At first, I didn't really notice anything, and was just happy to have some help in the cage near the end of the shift so I could get things taken care of and someone could watch the window for me. Usually we get really busy around 2pm, an hour before shift change, and it doesn't give me a lot of time to count everything down like I need to. But with help now, it's much easier.
However, she seems to mess things up a lot. She doesn't listen to what you tell her, she butts heads with supervisors. One of our supervisors won't even go into the cage when she is working there. We work with that supervisor this coming Saturday and Sunday. I'm interested to see what those two will do/say. He can't ignore the cage the whole day; he has to get keys out for other employees and do overrides on large jackpots and handpays.
I have had a few run ins/head buttings with her last weekend; she will have an idea in her head that she believes is correct, and she won't listen to you. Which is amazing, as she has only been working with us for two or three weeks now, and only works three days a week. We obviously have more experience/knowledge than she does, and she knows it, she's even said that to me, and yet you have to tell her something two or three times before she will even think of listening to what you're suggesting. That just doesn't seem right to me.
Also, we're not very busy during the weekend mornings, and having her come in at 10am to help me is a little bit early, as we both just end up sitting around and twiddling our thumbs. I'd rather have help just during the last hour of the shift, so I can get things counted down and entered into the computer (correctly) than have her there not doing things right and asking my customers if they are winning, losing, if they hit something big. Those just seem like too personal of questions to be asking people she doesn't know very well. I simply ask people how they are doing when they approach the window. If they want to divulge information about their winnings or losings, that's fine, but I'm not asking them if they've won or lost anything. I don't think customers would like that.
Well, that's my little rant about our new cashier. Stubborn, thick headed, and a loud mouth. I hope she simmers down a bit, because I don't really care to work with her, and I hate splitting my already meager tips with her. It's really bringing down my weekly average. I was supposed to be earning more money this summer, not the same amount of money as I did in February when everyone was cooped up inside. *Sigh*
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